At Knotty and Lit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information:
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Personal Information: Name, email address, phone number, shipping/billing address, payment details (processed securely through third-party gateways).
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Device & Browsing Information: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.
2. How We Collect Your Data
Data may be collected when you:
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Place an order
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Fill out a form (like a contact form or newsletter sign-up)
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Interact with our website (e.g., browsing, cookies)
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Contact us via email, phone, or social media
3. Use of Collected Data
We use your data to:
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Fulfill orders and deliver products
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Respond to customer service requests
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Improve website experience and functionality
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Send order updates or promotional offers (if opted in)
4. Sharing of Information
We do not sell or rent your personal information. Your data may be shared only with:
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Trusted third-party providers: such as payment gateways (e.g., Razorpay), delivery partners, or email service providers.
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Website hosting services: for managing the site.
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Legal or government requests, if required.
5. Cookies & Tracking Technologies
We use cookies and similar tools to enhance user experience, analyze site traffic, and understand user behavior. You can disable cookies via your browser settings, though this may affect site functionality.
6. Data Security
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location (including the EU), you may have the right to:
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Access the data we hold about you
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Request corrections or deletion
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Opt-out of marketing communications
To request any of the above, please contact us at [insert your customer service email].
8. Children’s Privacy
We do not knowingly collect data from children under the age of 13. If you believe we have done so inadvertently, please contact us immediately for removal.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with an updated “Effective Date.” Continued use of the site means you agree to the revised terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 knottyandlitshop@gmail.com
🌐 www.knottyandlit.in